USDA CERTIFIED INGREDIENTS:
CRUSHED CHICKEN, PORK, BEEF, RICE FLOUR, POTATO POWDER, WHEAT, D-SORBITOL, GLYCERIN, CELLULOSE, SALT, CALCIUM TERTIARY PHOSPHATE, POTASSIUM SORBATE, SMOKE FLAVORS, OLIGOSACCHARIDE, VITAMIN C, VITAMIN E
OUR PRODUCT IS MADE IN KOREA. US CERTIFIED GOOD MANUFACTURER BY FDA. WE FOLLOW ALL FDA COMPLIANCE. FDA AUDIT OUR FACILITY ANNUAL EACH YEAR.
Standard shipping within the US is about $3.00 USD - $4.00 USD (5-7 days)
Priority shipping to all US states is flat $8.99 (3-4 days)
International orders will charge about $9.99 USD - $19.99 USD
We offer shipping promotion through out the year.
Packages being delivered in the United States will take about 3-5 business days to arrive from your order dates.
International orders may take 10-15 business days to arrive.
For questions or concerns about the delivery of your package please contact our customer support directly at firstname.lastname@example.org
Tracking information will be available 24-48 hours after processing your order.
Feel free to contact Trick or Snack 24/7 at (email@example.com) with your order number, so that we can help you locate your order, and give you up-to-date shipping and tracking information.
We want you and your pet to be able to enjoy your order! and if your package has been marked as “Delivered” and you haven’t yet received it, please feel free to contact our customer support team at (firstname.lastname@example.org).
You can contact the United States Postal Service (for domestic orders) directly for additional information, by using the USPS tracking number that was emailed to you.
If you or your local post office are having issues locating your package, please contact Trick or Snack customer support at (email@example.com).
Email confirmations will be sent out once we have printed the shipping label for the product and begin packaging. Please allow 24-72 hours to process orders for shipping.
If you do not receive your order confirmation after 72 hours, please contact our customer support team at firstname.lastname@example.org
Yes, you can change your shipping address prior to your package being shipped. Please contact Trick or Snacks customer support team at (email@example.com).
We are unable to change the shipping address once it has been packaged and processed through USPS shipping facility. Make sure to provide your correct address so that you can receive your order. We are not responsible for orders that are delivered to the wrong address provided by the customer.
We do not accept returns nor make refunds. Please, do not send items back without contacting us first because we may only work on exchanges.
Exchanges may be made for any item except for those that are personalized or customized.
The customer is responsible of contacting us within 14 days of delivery regarding any issues with their orders such as the item being defective or broken. We may always replace the item free of charge in case it's received in a defective condition.
Feel free to contact Trick or Snacks 24/7 at (firstname.lastname@example.org)